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Terms of Service

Last updated: December 2024

Please read these terms carefully. By using Mapsfly, you agree to be bound by these Terms of Service. If you do not agree, please do not use our service.

1. Acceptance of Terms

By accessing and using Mapsfly ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service ("Terms") constitute a legally binding agreement between you and Mapsfly ("we," "us," or "our").

2. Description of Service

Mapsfly is an online platform that allows users to create custom map posters of any location worldwide. Our service includes:

  • Interactive map customization tools
  • Multiple design templates and styles
  • High-resolution digital file downloads
  • Physical poster printing and shipping
  • Customer support services

3. User Accounts

To use certain features of our Service, you may be required to create an account:

  • You must provide accurate and complete information
  • You are responsible for maintaining the confidentiality of your account
  • You must notify us immediately of any unauthorized use
  • You must be at least 13 years old to create an account

4. Permitted Use

You may use our Service for lawful purposes only. You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any international, federal, provincial, or state regulations, rules, or laws
  • Transmit viruses, malware, or any other malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service or servers
  • Create maps that violate intellectual property rights
  • Use our Service to harass, abuse, or harm others

5. Intellectual Property

Our Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Mapsfly. The Service is protected by copyright, trademark, and other laws.

Your Content

You retain ownership of any content you create using our Service. However, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content for the purpose of providing our Service.

Map Data

Map data is provided by Mapbox and other third-party providers. You agree to comply with their terms of use when using map data in your creations.

6. Orders and Payments

Pricing

All prices are displayed in the currency specified and include applicable taxes. We reserve the right to modify prices at any time without prior notice.

Payment

Payment processing is handled by Stripe. By providing payment information, you authorize us to charge the specified amount for your order.

Order Fulfillment

  • Digital files are delivered immediately after payment
  • Physical posters are processed within 2-3 business days
  • Shipping times vary by location (typically 7-14 business days)
  • You will receive tracking information when your order ships

7. Returns and Refunds

Digital Products

Due to the nature of digital products, refunds are generally not available once files have been downloaded. However, we may provide refunds at our discretion for technical issues or errors on our part.

Physical Products

  • 30-day money-back guarantee for quality issues
  • Items must be returned in original condition
  • Customer is responsible for return shipping costs
  • Refunds processed within 5-7 business days

8. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind:

  • We do not guarantee uninterrupted or error-free service
  • Map accuracy depends on third-party data providers
  • Print quality may vary based on paper and printer specifications
  • Colors may appear different in print than on screen

9. Limitation of Liability

In no event shall Mapsfly be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

10. Indemnification

You agree to defend, indemnify, and hold harmless Mapsfly from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will cease immediately. However, you will retain access to any digital files you have previously purchased.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in New York, NY.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect. This constitutes the entire agreement between us regarding our Service.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@mapsfly.com
  • Address: 123 Design Street, Creative District, New York, NY 10001
  • Phone: +1 (555) 123-4567